Do You Provide Real-Time Support Through Live Chat?

Yes, we offer real-time support via Live Chat and Telegram, primarily to address complex inquiries, urgent technical issues, or concerns that require dedicated assistance. For non-urgent support requests, we typically schedule a session with a support specialist who can address your specific needs. If you require assistance beyond our standard scope of support, you may request a paid consultation or paid support time.

How can I schedule or request a real-time chat session for dedicated support? To schedule or request a chat session, contact us through any available method, providing as much detail as possible about your inquiry or issue. Mention your preferred date and time, or request the earliest available slot, and we will confirm and contact you at the scheduled time.

Frequently Asked Questions

Why am I being asked to open a ticket or use live chat when I contact a staff member directly?

What are the alternatives to Telegram? In addition to Telegram, we offer a Live Chat feature on our website.

Revision #13
Created 23 August 2022 11:20:44 by openVservers
Updated 1 July 2023 09:29:20 by openVservers