Pre-sales Questions
Contacts
Questions related to our contacts.
Request a Callback for Personalized Support
Unfortunately, due to the high volume of work, we are currently unable to offer callbacks. We a...
How Does the Live Chat work?
Our live chat feature is readily available to assist you with any inquiries or issues you might...
Can I Contact You via Snail Mail?
Thank you for your interest in contacting us! We're glad to assist you in any way we can. To rea...
Legal
Do You Accept Adult Content on Your Servers?
We prioritize following the law of the land. Therefore, we permit adult content on our servers on...
Understanding Our Network and Policies Regarding DDoS Attacks
We take the issue of distributed denial of service (DDoS) attacks very seriously. It is not permi...
Can I use CentOS 6 x64?
With our unmanaged services, such as unmanaged VPS, VDS, or dedicated servers, you have the fre...
Where Should I Register My Domain Name?
It's essential to choose the right company for registering your domain name. While you may be tem...
Customer Expectations When Using Our Best-Effort Support
This article outlines customer expectations when using our best-effort support and explains how i...
Do You Provide Real-Time Support Through Live Chat?
Yes, we offer real-time support via Live Chat and Telegram, primarily to address complex inquirie...
Can I Test Your Services Without Paying?
We understand you may wish to try our services before making a commitment. While we don't offer a...
Which Operating Systems Are Available?
We offer a wide range of pre-configured operating system images for your convenience, including D...