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An error occurred while sending the message - Prestashop
A client recently reached out to us due to an error they encountered while sending a message usin...
Please help, I'm receiving DDoS attacks
If you're able to utilize your control panel to manage your service or connect via SSH, it's poss...
Common HAProxy issues
Before you jump into the troubleshooting steps, make sure the services are working on the specifi...
Resetting the Password of an FTP Account
This article explains how to reset the password of an FTP account. Since resetting the FTP passwo...
How Can I Request a Refund?
We're sorry to hear that you're considering canceling your service with us. We truly value your b...
My website is showing blank webpages after editing a password variable of a php file
In addition to checking the error log file, you can try the following suggestions to resolve the ...
Error After Enabling 2D and 3D Acceleration
If you're experiencing an error message stating "The operation could not be completed" after enab...
I'm Connected via VNC, but All I See Is a Black Screen
If you're connected to your server via VNC and only see a black screen, don't worry. First, try c...
Read and Send Emails with Ease: A Guide to Setting Up Email Clients
Are you looking to learn how to read and send email messages in your email client, such as Micros...
Where to Find the VNC Information page of your Virtual Server
Looking for the VNC Information page of your Virtual Server? You're in luck – it's easy to find! ...
How to Enable VNC for Your Virtual Server
Enabling VNC for your virtual server is a breeze, and we're here to help every step of the way. H...
How to Change the VNC Password of the Virtual Server
If you need to change the VNC password of your virtual server, don't worry! It's an easy process,...
How to Access Your Virtual Server Through the HTML 5 VNC Client
Finding the VNC Information page of your Virtual Server is quick and easy! To begin, ensure that...
Resolve DirectAdmin File Manager errors with a Reseller account
As a reseller, you may encounter errors in DirectAdmin's File Manager when you open the File Expl...
To be done...
We appreciate your understanding.
How to include any of our services as part of a contract?
Incorporating our services into a contract is simple and hassle-free. With our services, you can ...
What happens if my service is suspended or terminated due to unlawful conduct?
We take the security and well-being of our platform very seriously, and we want to make sure that...
Why is Your Service Suspended and How to Get It Back Online?
If you are experiencing a service suspension, we're here to help! Let's start by checking the ba...
How do I pay using Skrill (formerly Moneybookers)?
If you have a Skrill Visa® Prepaid Card, you can easily pay for your services with our Credit Car...
How Can I Upgrade or Downgrade My Service?
We're thrilled to let you know that upgrading or downgrading your service is a breeze through you...