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Please help, I'm receiving DDoS attacks *

General Troubleshooting

If you're able to utilize your control panel to manage your service or connect via SSH, it's poss...

Updated 10 months ago by openVservers

Common HAProxy issues *

General Troubleshooting

Before you jump into the troubleshooting steps, make sure the services are working on the specifi...

Updated 10 months ago by openVservers

How to Access the File Manager in cPanel? *

Miscellaneous

Accessing the File Manager in cPanel is simple and straightforward. The File Manager allows you t...

Updated 10 months ago by openVservers

How to Get CPU Usage Alerts for MySQL/MariaDB? *

Miscellaneous

If you have a shared or reseller hosting account, or any other managed service, it is not possibl...

Updated 10 months ago by openVservers

Resetting Your Client Area Password *

Miscellaneous

To reset the password for your Client Area (dashboard), you'll need to know your username, which ...

Updated 10 months ago by openVservers

Where Can I Find My Backups? *

Miscellaneous

The location of your backups depends on the service you've purchased. Reseller or Web Hosting Se...

Updated 10 months ago by openVservers

How Can I Manage My VPS, Virtual, or Cloud Server Through the Client Area? *

Miscellaneous

This article provides step-by-step instructions for managing your server using the client area. P...

Updated 10 months ago by openVservers

The Meaning Behind Our Name *

Miscellaneous

Thank you for your interest in our services. We're excited to share with you the meaning behind o...

Updated 10 months ago by openVservers

Convert SSL Certificates *

SSL Certificates

There are various reasons why you might want to convert SSL certificates to other formats, such a...

Updated 10 months ago by openVservers

SSL Certificates in PEM Format *

SSL Certificates

PEM is the most common format for X.509 certificates, CSRs, and cryptographic keys. A PEM file i...

Updated 10 months ago by openVservers

Which Operating Systems Are Available? *

Pre-sales Questions

We offer a wide range of pre-configured operating system images for your convenience, including D...

Updated 10 months ago by openVservers

Can I Test Your Services Without Paying? *

Pre-sales Questions

We understand you may wish to try our services before making a commitment. While we don't offer a...

Updated 10 months ago by openVservers

Do You Provide Real-Time Support Through Live Chat? *

Pre-sales Questions

Yes, we offer real-time support via Live Chat and Telegram, primarily to address complex inquirie...

Updated 10 months ago by openVservers

Customer Expectations When Using Our Best-Effort Support *

Pre-sales Questions

This article outlines customer expectations when using our best-effort support and explains how i...

Updated 10 months ago by openVservers

Where Should I Register My Domain Name? *

Pre-sales Questions

It's essential to choose the right company for registering your domain name. While you may be tem...

Updated 10 months ago by openVservers

Can I use CentOS 6 x64? *

Pre-sales Questions

With our unmanaged services, such as unmanaged VPS, VDS, or dedicated servers, you have the fre...

Updated 10 months ago by openVservers

My website is showing blank webpages after editing a password variable of a php file *

Web Development

In addition to checking the error log file, you can try the following suggestions to resolve the ...

Updated 10 months ago by openVservers

Why is the Time to First Byte (TTFB) so high? *

Web Development

TTFB (Time To First Byte) generally refers to the amount of time it takes for the server to respo...

Updated 10 months ago by openVservers

Why Google AdSense is Showing Ads Intermittently *

Web Development

If you're experiencing an issue with AdSense, it's understandable that you might wonder whether i...

Updated 10 months ago by openVservers

How to Address Mobile Usability Issues Detected on Your Website *

Web Development

We understand that having a functional and visually appealing website is crucial for any business...

Updated 10 months ago by openVservers