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Error 403: Access to This Resource on the Server is Denied
We understand that encountering Error 403 can be frustrating, but don't worry, we have several so...
High Load
When you hit the ceiling of a given resource, be it RAM, CPU usage, or high I/O usage, your serve...
FTP Error 530: Login Authentication Failed
The error message "530 Login authentication failed" typically appears when the hostname or IP, us...
Unable to Change the Domain within web control panel
Recently, one of our clients attempted to add an email address account. However, when they attem...
An error occurred while sending the message - Prestashop
A client recently reached out to us due to an error they encountered while sending a message usin...
Please help, I'm receiving DDoS attacks
If you're able to utilize your control panel to manage your service or connect via SSH, it's poss...
Common HAProxy issues
Before you jump into the troubleshooting steps, make sure the services are working on the specifi...
How Can I Request a Refund?
We're sorry to hear that you're considering canceling your service with us. We truly value your b...
How to include any of our services as part of a contract?
Incorporating our services into a contract is simple and hassle-free. With our services, you can ...
What happens if my service is suspended or terminated due to unlawful conduct?
We take the security and well-being of our platform very seriously, and we want to make sure that...
Why is Your Service Suspended and How to Get It Back Online?
If you are experiencing a service suspension, we're here to help! Let's start by checking the ba...
How do I pay using Skrill (formerly Moneybookers)?
If you have a Skrill Visa® Prepaid Card, you can easily pay for your services with our Credit Car...
How Can I Upgrade or Downgrade My Service?
We're thrilled to let you know that upgrading or downgrading your service is a breeze through you...
How do I pay using Webmoney?
If you have a PaySpark Mastercard associated with your Webmoney account, you can easily use the c...
Uncaught SoapFault exception: [WSDL] SOAP-ERROR: Parsing WSDL: Couldn't load from '...xxx?wsdl' : failed to load external entity
Assuming there are no issues with your web server configuration and the remote server is online, ...
Cross-origin resource sharing (CORS)
Cross-origin resource sharing (CORS) is a mechanism that allows restricted resources on a web pag...
Not Secure: Your connection to this site is not fully secure
Are you seeing a warning symbol in your browser, along with a message stating that your connectio...
Why is My Page Slow on GTmetrix?
If you're experiencing slow loading times on your website, rest assured that you're not alone. Sl...
How to Access the File Manager in cPanel?
Accessing the File Manager in cPanel is simple and straightforward. The File Manager allows you t...
The Meaning Behind Our Name
Thank you for your interest in our services. We're excited to share with you the meaning behind o...