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How to Get CPU Usage Alerts for MySQL/MariaDB?
If you have a shared or reseller hosting account, or any other managed service, it is not possibl...
Resetting Your Client Area Password
To reset the password for your Client Area (dashboard), you'll need to know your username, which ...
Where Can I Find My Backups?
The location of your backups depends on the service you've purchased. Reseller or Web Hosting Se...
How Can I Manage My VPS, Virtual, or Cloud Server Through the Client Area?
This article provides step-by-step instructions for managing your server using the client area. P...
Which Operating Systems Are Available?
We offer a wide range of pre-configured operating system images for your convenience, including D...
Can I Test Your Services Without Paying?
We understand you may wish to try our services before making a commitment. While we don't offer a...
Do You Provide Real-Time Support Through Live Chat?
Yes, we offer real-time support via Live Chat and Telegram, primarily to address complex inquirie...
Where Should I Register My Domain Name?
It's essential to choose the right company for registering your domain name. While you may be tem...
Customer Expectations When Using Our Best-Effort Support
This article outlines customer expectations when using our best-effort support and explains how i...
Can I Contact You via Snail Mail?
Thank you for your interest in contacting us! We're glad to assist you in any way we can. To rea...
How Does the Live Chat work?
Our live chat feature is readily available to assist you with any inquiries or issues you might...
Request a Callback for Personalized Support
Unfortunately, due to the high volume of work, we are currently unable to offer callbacks. We a...
Swift_TransportException: Connection could not be established with host
Please confirm that you are using the correct parameters to connect your web application with you...
Resource Limit Reached
"Resource Limit Reached" is a message that might pop up when you have Cloudlinux installed on you...
No Symbol Table Found
During the boot process of Ubuntu, you might encounter the message "No symbol table found." This...
There are altered RPMs on HOST
Did you receive an email from your cPanel system with the same subject as this page? This usually...
Error 403: Access to This Resource on the Server is Denied
We understand that encountering Error 403 can be frustrating, but don't worry, we have several so...
High Load
When you hit the ceiling of a given resource, be it RAM, CPU usage, or high I/O usage, your serve...
FTP Error 530: Login Authentication Failed
The error message "530 Login authentication failed" typically appears when the hostname or IP, us...
Unable to Change the Domain within web control panel
Recently, one of our clients attempted to add an email address account. However, when they attem...